Insights from Joseph Gary
Real-World Lessons for Service Business Owners and Operators
Welcome to Insights, the content hub of JosephGary.com, where I share lessons learned from over a decade of building and scaling service-based businesses.
Each post is based on a white paper I’ve written to document solutions to real operational challenges—from improving employee accountability and team morale to increasing customer trust and optimizing service delivery. These white papers are the backbone of my content strategy, forming the framework for my blog, short-form video content, speaking, and consulting work.
If you’re looking for ways to:
Grow a service business sustainably
Build systems that scale without chaos
Strengthen team culture and leadership
Position your company as the trusted choice in your market
…you’ll find practical, experience-backed guidance here.
This blog is written for entrepreneurs, operators, and managers in cleaning, construction, field services, softwashing, pressure washing, and other blue-collar industries. No fluff. Just systems that work and stories that prove it.
Start exploring the insights that built real businesses—from the inside out.
Why I Changed My Company’s Payroll Cycle (and How It Fixed a Big Problem)
Joseph Gary shares how a simple change to his company's payroll cycle—from biweekly to semi-monthly—solved recurring cash flow issues, improved employee morale, and stabilized operations. Learn how strategic payroll planning can strengthen your small business.
The 3 A’s: How I Scaled My Service Business by Defining What Matters
After years of hiring the wrong people and dealing with chaos, I created a simple framework to build reliable teams in my cleaning business: Attitude, Aptitude, and Attendance. This post breaks down how the “3 A’s” became the foundation for hiring, firing, and scaling a service company—without burning out.
From Chaos to Consistency: How Uniforms Rebuilt Trust and Culture in My Cleaning Company
When your team looks disorganized, clients assume your business is too. Here's how I used uniforms to rebuild trust, elevate our brand, and boost morale at my cleaning company—without changing a single process.